Services

Student Accessibility Center

We Are Prepared to Meet Your Learning Needs

If you have documentation from a medical doctor, psychologist, or psychiatrist for specific learning and/or health handicaps, you may receive services through the Student Accessibility Center. Short-term conditions are not considered a disability, however, if your impairment is in remission but substantially limits a major life activity when active, your condition is considered a disability.

As a student, you will need to submit documentation supporting your need for accommodations. Your documentation will need to clearly state the functional limitations of your disability and how it impacts your learning. Your accommodations must be reasonable and must minimize the effect of your disability on learning without lowering or modifying academic standards. In order to receive accommodations, you will need to submit documentation concerning your disability to the Student Accessibility Center in the Claremont Building located at 930 Claremont Ave. Ashland, Ohio 44805. You can contact them at 419.289.5904. Please contact them to file documentation, ask questions, or request an ADA handbook.

If you have specific physical, psychiatric, or learning disabilities that require accommodations, please let your professors know early in the semester (preferably the first week) so your learning needs can be appropriately met.

Health Services

Find the Health Coverage You Need
Student Health Insurance

As a student of Ashland University, group insurance is available to you and your family. For up-to-date information on coverage, cost, and effective dates, contact the Student Accounts Office at 419.289.5958.

Student Health Center

Ashland University’s health services are available to you as a student. The student health center located in the Hawkins-Conard Student Center next to the Safety Services office.

Local Health Center

If you do not have insurance, you can visit the Ashland Christian Health Center in Ashland. Visits are first-come, first-serve and cost $20.00 or four hours of community service. 

The center is open for walk-ins on Tuesdays from 6:30-8:30 pm and Saturdays from 9:30-11:30 am.

Ashland Christian Health Center
The Frank Miller Memorial Building
380 East Fourth Street
Ashland, Ohio 44805
Phone: (419) 903-0475

Smetzer Counseling Center

Exceptional Counseling from a Christian Worldview

Founded in 2002, the Smetzer Counseling Center provides skilled clinical counseling to individuals, couples, and families in the greater Ashland community. Through this unique graduate-level training facility, you can receive high-level care from counselor trainees under the supervision of licensed professionals. The Smetzer Counseling Center exists to bring comfort to a hurting and heavy-laden world

Our team works regularly with people facing mental, emotional, relational, and spiritual concerns. We offer support groups to deal with issues of depression, anxiety, stress management, grief support, and holiday stress.

Our services are provided by graduate students in the Practicum or Internship phase of their training toward licensure. Counselor Trainees are under the supervision of a Professional Clinical Counselor with supervisory status.

We are located on the Ashland Theological Seminary Campus just off of High Street.

A suggested donation of $25 per session is encouraged but not required.

Insurance is not required to receive services. We accept donations in the form of cash and checks.

Call us at 419.207.5558 to book your appointment. 

Multiliteracy Center Services

Get Feedback on Your Project from a Graduate Consultant

As a graduate student, you qualify for services at The Ashland Multiliteracy Center for Writing, Speaking and Digital Communication, or AMuLit Center. You can receive feedback from a multiliteracy coach on any project that involves communication. This includes essays, literature reviews, speeches, conference presentations, group presentations, poster presentations, and more. 

If you would like to schedule an appointment to work with a graduate consultant on your project, you can submit your project via email or book a face-to-face consultation. Choose an option below to get started.

Click the button below to register and log in at ashland.mywconline.com. Select your appointment time on the calendar allowing 60 minutes for every 15 pages you need reviewed. When you click “Save Appointment,” you will be directed to an upload form where you can submit your paper. Keep the following in mind: 

  • Graduate consultants typically provide feedback within 2 business days and do not work on weekends.
  • Appointment times are limited to 2 hours. 
  • It is your responsibility to book your appointment far enough in advance that there is ample time for feedback and revisions before your due date.
  • We only review one paper per appointment. If you need multiple papers reviewed, you will need to book separately.

If you would like to schedule a live virtual appointment, email us at amulitcenter@ashland.edu. A graduate consultant will reach out to you as soon as possible to schedule your appointment.

Veteran's Services

If you are serving or have served in the United States Military, we are here to support you. Click below to learn more about the services and resources available to you.

Student Complaints

Submit Your Concerns to reach a Solution

Are you seeking to resolve a concern regarding a process or person of the university community? If your complaint is not already covered by an existing policy such as grade appeals and academic grievances, our Ashland University Student Complaint Policy is designed to resolve your concerns quickly and efficiently at the closest level to you. This policy provides two avenues for pursuing a complaint: an Informal Resolution Procedure and a Formal Resolution Procedure. You may utilize either or both procedures.